Privacy policy
Privacy Policy
Bekker Roofing Pty Ltd
ABN: 649169568
Effective Date: 01/01/2020
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1. Introduction
Bekker Roofing Pty Ltd is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. What Personal Information We Collect
We may collect the following personal information:
• Full name
• Contact details (e.g. phone number, email address, home or work address)
• Billing or payment information
• Details of the services you’ve enquired about or received
• Any other information you voluntarily submit via our website, email, phone, or in-person
3. How We Collect Your Information
We collect personal information in various ways, including:
• When you contact us via our website, email, or phone
• When you submit a quote request or book a service
• When you follow us or engage via social media
• When you leave a review, testimonial, or feedback
• Through third-party platforms or directories, with your consent
4. Why We Collect Your Information
We collect and use your personal information to:
• Provide and deliver our roofing services
• Respond to your enquiries and provide quotes
• Issue invoices and manage payments
• Improve our website, services, and customer experience
• Send updates, service reminders, or promotional offers (you can opt out anytime)
• Comply with legal obligations
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5. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose your information to:
• Our employees, contractors, or service providers (such as accounting, IT, or marketing partners)
• Third parties where required by law or with your consent
• Financial institutions or payment platforms as needed for transactions
All third parties are required to handle your data in accordance with this Privacy Policy and applicable privacy laws.
6. Security of Personal Information
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, or disclosure. This includes using secure systems, encrypted communication where necessary, and limited access to your data.
However, please note that no data transmission over the internet is 100% secure.
7. Cookies and Website Data
Our website may use cookies to improve user experience and analyse site traffic. Cookies do not collect personal data unless you provide it. You can disable cookies in your browser settings if you prefer.
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8. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or out of date. To request access or updates, please contact us using the details below.
9. Complaints
If you believe we have breached your privacy rights, please contact us so we can resolve the issue. If you’re not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
For any questions, access requests, or privacy concerns, contact:
Bekker Roofing Pty Ltd
10 Amaral Ave, Dapto, 2530, NSW
Email: Bekkerroofingptyltd@gmail.com
Phone: 0421414779